Avsar Cetin

  • Total activity 29
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Activity overview

Latest activity by Avsar Cetin
  • Avsar Cetin created an article,

    I have a problem with the quality of my order

    We're sorry that something is not right with your order.   Please select the order that you had an issue from the list below.     <<RECENT_ORDERS>>

  • Avsar Cetin created an article,

    I cannot pay with credit card

    Please go to My Account page and add your credit card first.

  • Avsar Cetin created an article,

    I want to leave feedback about an order

      Please go to my order page and select the order you want to rate. You will see the feedback prompt at the top.

  • Avsar Cetin created an article,

    I've got food poisioning

    We're sorry that you had a bad experience.   Please select the order below and we'll get in contact with you.

  • Avsar Cetin created an article,

    Can I schedule an order for some time in the future?

    Sure can. On both the search page and the menu page, you’ll see a message at the top of the screen that says, “Delivery for Today at ASAP.” This is the default setting. Click that, and you can sele...

  • Avsar Cetin created an article,

    What if I’m not around when my order arrives?

      If you think you won’t be at the delivery address in time to receive your order, please let us know by using the Help function in the app. Your rider will always try to call you if there’s an iss...

  • Avsar Cetin created an article,

    My order is late

    Sometimes things outside of a rider’s control can cause a delay. Where we can, we will always try and proactively call you if we become aware that your order might not arrive within the estimated t...

  • Avsar Cetin created an article,

    How are you supporting restaurants during the pandemic?

    We are here to deliver for restaurants who want to carry on offering their amazing food to families at home during this difficult time. We are working with restaurants to optimise their operations ...

  • Avsar Cetin created an article,

    How are you supporting riders?

      Since the outbreak of COVID-19 we have and continue to do everything we can to help riders: Up-to-date guidance: Extensive hygiene guidance and updates are available on the rider website, as wel...

  • Avsar Cetin created an article,

    Are all the same restaurants available as usual?

    Are all the same restaurants available as usual? The Irish Government announced that all restaurants, bars and cafes must shut to dine in customers, but delivery can remain open. If a restaurant wo...