Avsar Cetin
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Recent activity by Avsar Cetin-
I cannot pay with credit card
Please go to My Account page and add your credit card first.
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I want to leave feedback about an order
Please go to my order page and select the order you want to rate. You will see the feedback prompt at the top.
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I've got food poisioning
We're sorry that you had a bad experience. Please select the order below and we'll get in contact with you.
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Can I schedule an order for some time in the future?
Sure can. On both the search page and the menu page, you’ll see a message at the top of the screen that says, “Delivery for Today at ASAP.” This is the default setting. Click that, and you can sele...
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My order is late
Sometimes things outside of a rider’s control can cause a delay. Where we can, we will always try and proactively call you if we become aware that your order might not arrive within the estimated t...
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How are you supporting restaurants during the pandemic?
We are here to deliver for restaurants who want to carry on offering their amazing food to families at home during this difficult time. We are working with restaurants to optimise their operations ...
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How are you supporting riders?
Since the outbreak of COVID-19 we have and continue to do everything we can to help riders: Up-to-date guidance: Extensive hygiene guidance and updates are available on the rider website, as wel...
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Are all the same restaurants available as usual?
Are all the same restaurants available as usual? The Irish Government announced that all restaurants, bars and cafes must shut to dine in customers, but delivery can remain open. If a restaurant wo...
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How does contact-free delivery work?
How does contact-free delivery work? Customers can choose ‘Contact-free delivery’ at check-out. Riders will be able to see when a customer has selected this option in the order’s delivery notes and...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...