Avsar Cetin
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Recent activity by Avsar Cetin-
How are you supporting riders?
Since the outbreak of COVID-19 we have and continue to do everything we can to help riders: Up-to-date guidance: Extensive hygiene guidance and updates are available on the rider website, as wel...
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Are all the same restaurants available as usual?
Are all the same restaurants available as usual? The Irish Government announced that all restaurants, bars and cafes must shut to dine in customers, but delivery can remain open. If a restaurant wo...
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How does contact-free delivery work?
How does contact-free delivery work? Customers can choose ‘Contact-free delivery’ at check-out. Riders will be able to see when a customer has selected this option in the order’s delivery notes and...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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I have a problem with the quality of my order
We're sorry that something is not right with your order. Please select the order that you had an issue from the list below. <<RECENT_ORDERS>>
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What if I’m not around when my order arrives?
If you think you won’t be at the delivery address in time to receive your order, please let us know by using the Help function in the app. Your rider will always try to call you if there’s an iss...