How are you supporting riders?

 

Since the outbreak of COVID-19 we have and continue to do everything we can to help riders:

• Up-to-date guidance: Extensive hygiene guidance and updates are available on the rider website, as well as the latest information from the Government on how self-employed people like riders can access additional financial support.
• Deliveroo’s Rider Support Fund: If a rider who regularly works with Deliveroo does experience symptoms of COVID-19 or is told to self-isolate by a medical authority, they can also apply for financial help through our Rider Support Fund.
• Contact-free pick up & delivery: We’ve introduced contact-free pick up and delivery across the UK which means riders can work without coming into direct contact with restaurant staff or customers. 
• Free products: Riders can apply for a payment of up to £20 to cover the purchase of hygiene products like hand sanitiser or face masks while we work to secure our own supply. 
• Support from restaurants: We have asked all of our restaurant partners to provide riders with access to soap and water or hand sanitising gel at their property whenever possible.